![]() They will keep your machine for at least 2 days for testing, and most likely if you do have malware on it have to scrub the HD. Contact first, then bring your machine into an Apple retail store for diagnostic testing and malware removal. ![]() Try going to the site: - go to the Mac forum, register for assistance for malware removal from a malware removal specialist (not a lay person)Ģ. Since none of the Avast Moderators have responded and I know it is important to remove the malware from your machine, you have several choices:ġ. Have you contacted Apple regarding this problem yet?Įdit: I have asked the Avast Moderators familiar with Macs to assist. Is your machine up to date with the software patches including iTunes and the AppStore? What version do you have (click on the apple in the upper left corner > About this Mac)? In the meantime, turn off your iCloud from this machine, do not sync it with other devices, Turn off Time Machine (if you use it) and backing it up to an external HD (if you do), and do not use a USB stick with this machine.Ĭan you tell me what is happening in Firefox (FF) that is acting strangely? What else besides being redirected is strange with your machine? Can you correlate all this happening with something you did with your machine, like installing a new version of Flash or downloading something or going to a site on the web? Regular malware removal specialists are not as familiar with Macs, but I'm going to try and find someone that can assist.
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